Delete your HandyBro account
You can request that we delete your HandyBro account and the associated data at any time. There are two ways to do it.
Option 1 — Delete in the app (recommended)
The fastest way is to delete your account directly from inside HandyBro. The deletion is processed immediately.
- Open HandyBro and go to the Profile tab.
- Tap your profile to open the profile detail screen.
- Scroll to the bottom and tap Advanced to expand the section.
- Tap Delete Account.
- Type DELETE in the confirmation sheet, then tap Delete to confirm.
Once confirmed, your account and all the data listed below are permanently removed and cannot be recovered.
Option 2 — Email us
If you no longer have access to the app (for example, you uninstalled it or lost access to your sign-in provider), email us from the address associated with your HandyBro account and we will process the deletion for you.
Email contact@handybro.appWe will respond and complete the deletion within 30 days of receiving your request.
What gets deleted
When your account is deleted, we permanently remove:
- Your user profile (name, phone, email, ZIP code, photo)
- All projects you own
- All estimations, including AI-generated tasks and questions
- All proposals and customer responses
- All invoices
- All clients you added
- Companies you own (including logo and branding)
- All photos, blueprints, PDFs, and 3D room scans you uploaded to Firebase Storage
- Your Firebase Authentication account (Google, Apple, or email sign-in)
What is retained
We may retain the following after your account is deleted:
- Anonymized, aggregated analytics that cannot be linked back to you
- Billing, tax, and payment records that we are legally required to retain (handled by our payment processors Stripe, RevenueCat, Apple, and Google under their own retention policies)
- Records we are required to retain by law, regulation, or to resolve disputes and enforce our agreements
Timeline
- In-app deletion: processed immediately when you confirm in the app.
- Email request: processed within 30 days of receipt.