Privacy Policy

1. Introduction

Welcome to HandyBro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Business information (company name, address, license numbers)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Client information you enter into the app

Project Data

When using our estimation features, we collect:

• Project descriptions and specifications
• Photos and images you upload
• Cost estimates and proposals you create
• Client feedback and responses

Automatically Collected Information

• Device information (device type, operating system)
• Usage data (features used, time spent in app)
• Log data (IP address, browser type, access times)
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Generate AI-powered cost estimates
• Create and send proposals to your clients
• Process payments and transactions
• Send notifications about proposal responses
• Improve and personalize your experience
• Communicate with you about updates and support
• Analyze usage patterns to improve our services
• Detect and prevent fraud or abuse

4. Email Communications

By creating an account, you consent to receive email communications from HandyBro, including but not limited to:

• Transactional emails (account verification, password resets, payment receipts)
• Service updates and feature announcements
• Tips, guides, and educational content related to your trade
• Promotional offers and special deals
• Surveys and feedback requests

You may opt out of non-essential (marketing and promotional) emails at any time by clicking the "Unsubscribe" link in any email or by contacting us at contact@handybro.app. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your account and use of the Service.

5. AI and Data Processing

HandyBro uses artificial intelligence to analyze project descriptions and generate cost estimates. When you use our AI features:

• Your project data is processed by our AI systems to generate estimates
• We may use aggregated, anonymized data to improve our AI models
• Your specific project details are not shared with other users
• AI-generated estimates are suggestions and should be verified by professionals

6. Information Sharing

We may share your information with:

• Your Clients: Proposal information you choose to send
• Service Providers: Third parties that help us operate our services (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and employee training

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Some information may be retained for legal or legitimate business purposes.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at contact@handybro.app.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.